My Experience
QUALITY-SERVICE MANAGER
VVIP OPERATIONS
March 2016- - October 2020
UAS International Trip Support delivers award-winning, customized flight support solutions to the global market. A one-stop-shop for all aviation needs such as trip support, executive travel, and air charter, we are trusted by Heads of State, VVIPs, Fortune Global 500 companies, and business jet operators worldwide.
Headquarters in Dubai
REGIONAL DIRECTOR
AFRICA
September 2013 - March 2016
UAS International Trip Support delivers award-winning, customized flight support solutions to the global market. A one-stop-shop for all aviation needs such as trip support, executive travel, and air charter, we are trusted by Heads of State, VVIPs, Fortune Global 500 companies, and business jet operators worldwide.
Regional Headquarters Johannesburg,
Regional Offices Kenya & Nigeria
VENDOR RELATIONS MANAGER
AFRICA, MIDDLE EAST AND INDIA
February 2008- March 2013
Jeppesen is an American company offering navigational information, operations planning tools, flight planning products and software. Jeppesen's aeronautical navigation charts are often called "Jepp charts" or simply "Jepps" by pilots, due to the charts' popularity.
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FliteSupport Services provides tailored, flexible trip support solutions to meet your unique international trip planning, dispatch and fueling needs. Our 24/7 team works with you to build and execute a plan to support worldwide operations, and augment your flight department with decades of expertise.
AEROSPACE HANDLING INTERNATIONAL
OPERATIONS & BUSINESS DEVELOPMENT MANAGER AFRICA, MIDDLE EAST AND INDIA
February 2003- January 2008
Created a framework for enhanced efficiency, strengthening client relationships and redefining organizational structure to maintain a competitive edge across territories.
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Analyzed current operations, weighing market trends to identify needs and implementing changes in response to those needs. Facilitated expansion of the corporate footprint into new markets, supporting global product development.
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Coordinated logistics for Head of State and VIP visits, overseeing event planning including the acquisition of temporary control rooms, moderating state protocol meetings, providing ground transportation and arranging lodging and flights.
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Planned, implemented and oversaw VIP clients logistical service for several high-profile events including the G20 Summit, ASEAN World Leaders Summit, the Russia World Cup Soccer 2018. Supervised a three-week period ZERO delays for six VVIP flights.
Developed and implemented business strategies, mobilizing human capital and resources to achieve organizational targets, and enhancing the company’s reputation within target markets.
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Launched highly effective sourcing strategies, attracting key talent and bringing skills to Africa region while mentoring, and developing the regional management team.
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Piloted the successful opening of the African Headquarters in South Africa for UAS International Trip Support PTY Ltd, registered company per governmental statutory requirements.
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Registered UAS International Limited in Nigeria and UAS International Trip Support Limited in Kenya, hiring staff, establishing operational and administrative controls.
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Spearheaded business expansion into nine locations throughout Africa including Gabon, Ivory Coast, Ghana, DRC, Ethiopia, Cameroun and Senegal.
Executed strategies that enhanced client relations and bridged the gap between capabilities and client needs. Fostered collaboration throughout the Jeppesen vendor handler network, ensuring world-class service for clients. Negotiated Credit and implemented the Vendor Network Standard SOP.
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Presenter the NBAA Scheduler and Dispatchers Conference in San Diego 2012, evaluating considerations when operating in Africa and Middle East.
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Nurtured strategic relationships with several vendors, generating over 15-20% in savings to Jeppesen and its clients.
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Invited to participate in magazine interviews including Aviation Week in Lebanon, Beirut in May of 2013, Aviation Week in Nairobi: Gate way to East Africa in 2012 and Aviation Week, “South African Operations Ahead of World Cup Soccer”.
Day to day management, Responsible Profit and Loss , Expanded service offerings from Aerospace Handling International in Africa into Botswana, Namibia, Mozambique, Zimbabwe, Rwanda, Uganda, Tanzania, Democratic Republic of Congo and Angola. Increased revenues two-fold, creating sustainable revenue streams. Invited as a speaker for the San Diego 2007 conference focused on Business Aviation Operations in Southern Africa.
Courtesy of African Aerospace Magazine